Last updated: [date]
Thank you for purchasing a course on [Site Name] ([yourdomain.com]). We want you to be happy with your purchase. Please read this policy before you buy.
Digital products
All our courses are digital products delivered online. Access is given to your account immediately or shortly after successful payment.
Refund eligibility
- You may request a refund within [7] days of purchase, provided you have completed less than [20%] of the course content.
- If a course is unavailable or you were charged but did not get access, we will fix the access or refund you in full.
- Duplicate payments for the same course will be refunded in full.
Non-refundable cases
- Requests made after [7] days
- Courses where more than [20%] of the content has been viewed or downloaded
- Live batches or workshops, once the first session has started
- Change of mind after accessing most of the course
How to request a refund
Email [your email] from your registered email address with your name, order number, and the reason. We will review it within [3] business days.
Refund timeline
Approved refunds are sent to the original payment method through Cashfree within [5 to 7] business days. Your bank may take additional time to show the credit.
Cancellation
Orders cannot be cancelled once course access has been granted.